Refund policy

Non-Refundable Items

All items purchased on sandazcaribbean.com are considered final sales and are not eligible for a refund or exchange.

Cancellations

Order cancellations are not permitted once the order has been confirmed and processed. Please review your order carefully before finalizing it.

Quality issues or order errors

If you receive an item with a manufacturing defect or if there is an error in your order, please contact us within 2 days of receiving your package.

Please note: We do not offer exchanges or refunds, even in the case of an order error.

However, if the item you received is unavailable or not suitable, we may offer you the option to select a different product from available stock. Shipping costs will remain the responsibility of the customer.

Contact

If you have any questions or concerns regarding your order, please contact us at sandaz.caribbean@gmail.com.

Policy Modification

sandazcaribbean.com reserves the right to modify this refund policy at any time without prior notice. Any changes will be posted on this page.

By placing an order on our site, you agree to the terms of our refund policy.